Privacy Policy | Somerville

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services on our website. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information can be collected using cookies, further information about this is detailed below.

The personal data collected when you submit a form to us for processing is:
Name
Email Address
Telephone Number
Details of Enquiry

How will we use the information about you?

We collect information about you to process your enquiry, manage your account and, if you consent, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you consent, we shall pass on your personal information to our group of companies so that they may offer you their products and services. Somerville Shopfitting Ltd will not share your information with companies outside the organisation except where required to mailing list providers as detailed below.

In processing orders, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Information provided for marketing purposes will be retained and regular consent will be sought to continue providing you with this service. You have the right to unsubscribe and have your data deleted at any time as defined at the end of this policy.

Personal data including first name, last name, email address, access requirements and dietary preferences may be required for attending our events, failure to provide information in these cases may limit the ability of the organisation to run an event. Information relating to events will be anonymised 1 year from event completion. Anonymised data may be retained to assist with planning future events.

No automated decision making or processing takes place.

Marketing
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at any time. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the group. If you no longer wish to be contacted for marketing purposes, please email us at datacontroller@somervilles.co.uk to have your data deleted.

Access to your information and correction
You have the right to request a copy of the information that we hold about you.

If you would like a copy of some or all of your personal information, please email us at datacontroller@somervilles.co.uk or write to us at our registered address above. We reserve the right to charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive.

We also reserve the right to charge a reasonable fee to comply with requests for further copies of the same information. This does not mean that we are able to charge for all subsequent access requests. The fee will be based on the administrative cost of providing the information.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

Google Chrome
Microsoft Edge

Mozilla Firefox

Microsoft Internet Explorer

Opera

Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Strictly Necessary Cookies

Cookie NameDescriptionDuration
CraftSessionIdThis cookie name is associated with the Craft web content management system, where is functions as an anonymous session identifier.Session Cookie
CRAFT_CSRF_TOKENThis cookie is used by Cloudflare to identify trusted web traffic.
Session Cookie

Performance Cookies

Cookie NameDescriptionDuration
_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga730 Days
_gidThis cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid1 Day
_gatThis cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes._gaSession Cookie

Functional Cookies

Cookie NameDescriptionDuration
vuidThis domain is owned by Vimeo. The main business activity is: Video Hosting/Sharing730 Days



Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 28th June 2018

Please contact us if you have any questions about our privacy policy or information we hold about you by email to datacontroller@somervilles.co.uk or 7 Tower Lane, Hillsborough Road, Moneyreagh

Complaints
If you feel that your personal data has been misused you have the right to lodge a complaint with a supervisory authority, in the UK this is the Information Commissioner’s Officer in the Republic of Ireland this is the Data Protection Commissioner.